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March 28, 2023
According to James Claude, CEO of Global Voice Group, data has the capacity to remove the barriers to a sustainable digital financial ecosystem, which include the lack of digital literacy, fraud, and
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March 27, 2023 | Digital article
GVG’s roundtable on Technology and Big Data, which took place earlier this month, highlighted the benefits of data technology for governance in Africa, which include transparent procurement, improved delivery of public services, and increased efficiency and customer satisfaction in a number of key
March 2, 2023 | Digital article
By Sara Okuoro The African continent has long been viewed as a laggard in the digital revolution, but in recent years, that perception has begun to change. The proliferation of mobile phones, the expansion of internet access, and the growth of e-commerce have all had a profound impact on Africa’s
February 10, 2023 | News
Thanks to the work carried out over the years in the field of financial services as a leading Regtech provider, Global Voice Group (GVG) has been included in the “Central Banking Directory 2023” published by Central Banking Publications – a financial publishing house founded more t
February 10, 2023 | Digital article
Science, Technology, Engineering and Mathematics (STEM) industries have been at the forefront of innovation and growth for the past two decades, especially during and in the aftermath of, the COVID pandemic. The technological revolution that has taken place in the past three years has created a need
February 8, 2023 | Digital article
Africa is a continent rich in diversity and contrast. One similarity that can be found among several African countries is the willingness to adopt technology for various purposes, something that will continue going into 2023. The Network Readiness Index 2022 measures the levels of digital transforma
December 9, 2022 | Digital article
By Tom Collins. African governments have had mixed successes at implementing digital systems, says the CEO of the Global Voice Group digital consultancy. African governments have traditionally been very sluggish in adopting digital tools and operating systems. Sometimes at even the most basic level,
November 2, 2022 | Digital article
In order for the emerging economies of Africa to sustain their development needs domestic revenue mobilisation is essential. James Claude, CEO of Global Voice Group recently spoke with Digital Banker Africa on the role of technology in boosting domestic revenue mobilisation in Africa. What is the st
October 27, 2022 | Interview
In its court papers, the Lesotho Communications Authority (LCA) argues that you were unprocedurally awarded the contract for the supply of a Compliance Monitoring and Revenue Assurance system by the former LCA chief executive officer, Mamarame Matela. Among other things, Ms. Matela is accused of all
October 13, 2022 | Interview
Financial inclusion is a priority for many nations in Africa, and there have been strides made in recent times to provide financial services to a large number of unbanked and underbanked individuals. The evolution of the digital ecosystem has played a key role in this. Global Voice Group (GVG) CEO,
September 9, 2022 | Digital article
In eight years, we will all have a digital identity. The UN and World Bank envision that this is the case. Over the last decade, the digital economy has expanded at an intensely rapid rate. According to data from GSMA, by 2021, 4.2 billion individuals globally had internet access. Sub-Saharan Africa
September 6, 2022 | Interview
James Claude, GVG’s CEO, was invited to give his perspective on the catalytic effect of digital and financial inclusion in Africa in the context of a prime-time interview with CNBC Africa. James is of the opinion that a revolution in underway on the continent in that respect, thanks to neobanks, f
September 5, 2022 | News
Achieving development through the realization of the Sustainable Development Goals (SDGs) requires significant investment on the part of African countries. Taxation is an essential source of revenue for governments which, in addition, has been identified by the World Bank as being essential to long-
September 5, 2022 | Interview
The Regtech Africa Magazine summer special edition is dedicated to the hugely successful Regtech Africa Conference 2022, with great interview insights from inspiring speakers like James Gabriel Claude, CEO of Global Voice Group. Can you tell us a bit about your background and your current role? I fi
August 1, 2022 | Digital article
By K24 The increased digitalization of the economy has caused a surge in the use of digital forms of payment. This represents an opportunity for governments to leverage technology to optimize tax collection. James Claude, GVG’s CEO, talks to K24TV about how digital identity specifically can help A
June 20, 2022 | Digital article
Over the years, Global Voice Group (GVG) has been working with African governments and regulators in supporting the implementation of different data solutions. GVG’s solutions span telecommunications, digital payments and digital identity among others. In 2011, GVG implemented the International Ga
June 17, 2022 | Digital article
Regulatory Technology (RegTech), is becoming a key consideration in many African countries including Zimbabwe. The benefits of RegTech include fraud detection and transaction monitoring as well as increasing telecom tax collections. Zimbabwe recently commissioned its Telecommunication Traffic Moni
June 13, 2022 | Digital article
Regulatory Technology, or simply RegTech, has become a key consideration in many African countries over the last decade and a half. We have seen countries across Africa adopt technological solutions that suit their different needs, cutting across industries like mobile money and digital financial se
May 19, 2022 | Digital article
By Edouard Docteur, Director of Operations at Global Voice Group (GVG). The increased digitisation of key markets like mobile telecommunications and financial services, among others, certainly has driven growth, especially since the start of the Covid-19 pandemic. But ensuring the efficiency and com
May 9, 2022 | Digital article
RegTech Africa is set to enhance Africa’s digital future through improved collaboration to unlock greater potential for technology innovation. It is pioneering this move by bringing together regulators, leading industry experts, decision-makers, and government officials among others for the maiden
April 11, 2022 | Digital article
Published on CIO. Did you know that the African continent is home to an estimated 1.2 billion people, but horrendously, 500 million Africans do not have a digital identity? CEO of Global Voice Group, James Claude, and his fellow panelists Grace Mutung’u, Coordinator for Open Society Foundation Dig
March 23, 2022 | Digital article
By Laurent Sarr, Director of Technology at Global Voice Group (GVG) Read the original article on The Standard. Barriers to accessing government services have always existed. The specific barriers may vary from one country to another but there are constants that can be identified in multiple Af
March 1, 2022 | Digital article
By Daryl Bhana, Director of Sales & Strategy at Global Voice Group (GVG) Read the original article on Business Daily. The digitalisation of global payments is becoming ever more pervasive, and Africa is fully onboard. Although cash is still king, many individuals and businesses are incre
January 31, 2022 | Digital article
Published on: CIO. RegTech is fast becoming an area where states can embrace technology to promote compliance. In recent years, many African countries have started to adopt the concept of RegTech (aka regulatory technology) in efforts to liberalise their systems to keep up with the age of connectivi
January 25, 2022 | Digital article
Published on The Standard. There has been an exponential boom over the last year in the use of mobile money across the continent, owing to increased digitisation and the sophistication of the digital transactions ecosystem. Kenya, one of the global leaders in the adoption of mobile money, hit a rec
January 18, 2022 | Interview
Published on IT Web Africa. The advent of data protection legislation in Africa is fueling the development- and adoption of regulation technology, something service providers like Global Voice Group are eager to tap into. Legislation like PoPIA and GDPR forces businesses to comply with data governan
December 27, 2021 | Digital article
Published on: TechTrendKE and East African. By Laurent Sarr, Technical Director at Global Voice Group (GVG) Whenever a user, or consumer, creates a profile or account on any online platform, they must have a unique way to identify themselves and give them access to their data. This is the same w
December 23, 2021 | Interview
Published by Digital Business Africa Global Voice Group (GVG), one of the core leaders in its business segment, says its systems analyse and process eight billion telecom-related transactions every day and have helped ensure compliance of more than 115 million mobile devices. For the year 2022, th
November 4, 2021 | Interview
Published on: IGIHE. Africa’s economic growth over the past two decades has been nothing short of a miracle. However, the COVID-19 pandemic caused unprecedented effects that saw the continent’s economic growth contract by 2.1% last year, for the first time in the past 25 years. Despite the occas
October 25, 2021 | Digital article
By: TechBuild Africa. Financial inclusion and the growth of the cashless economy are high up the agenda for Sub-Saharan Africa (SSA). Promoting interoperability can help to bring down the cost of sending and receiving funds in the region which is currently the most expensive region to send money to,
September 22, 2021 | Digital article
Published on: Yahoo! Finance Global Voice Group (GVG), a leading regulatory technology developer and Big Data Analytics organisation, has today launched TransFin, its seamless payments interoperability solution. The solution, aimed at governments and central banks, provides a secure and efficient g
September 14, 2021 | Digital article
By James Claude. Published on: Fin24 Data has become one of the most valuable assets in the world. The analysis of data by governments, corporates, and other institutions continues to increase in the pursuit of efficiency in the delivery and allocation of services. However, there is concern over dat
August 25, 2021 | Digital article
By: Daryl Bhana. Published on: The Standard. The United Nations Sustainable Development Goals (UNSDGs), when set out and adopted in 2015, were designed to be the blueprint for achieving development globally. While the SDGs recognised that economic prosperity for all could only be achieved if people
August 11, 2021 | News
By: Edouard Docteur. Pubslished on: Business Daily. Africa is home to a budding, young population living in the age of technology and globalisation. No longer are they competing for opportunities just with their compatriots at home, but they are part of a global marketplace where opportunities keep
August 10, 2021 | Digital article
By: James Claude. Published on: Business Live. Regulatory technology can better detect fraudulent activity, connect regulators and businesses, and protect consumers. South Africa is no stranger to the growing worldwide problem of cybercrime; the recent cyberattack on Transnet, the state-owned port
August 5, 2021 | Digital article
By: CIO Africa. Tech can save the world, literally. It can be used to improve an individuals well being, and change the entire paradigm of how we address thought provoking issues. When you first come across ‘Tech For Good’, it is easy to think that it is just another buzzword, one that has been
August 2, 2021 | Digital article
Published on: The East African. Op-Ed by Laurent Sarr. With the growth of technology, data has become one of the most valuable assets in the world. The analysis of data by governments, corporates, and other institutions continues to increase in the pursuit of efficiency in the delivery and allocatio
July 29, 2021 | Digital article
By: RegTech Africa. The increasing digitization of financial transactions – which was accelerated by the COVID-19 pandemic – and the resulting rise in cybercrime and fraudulent activities have led to an ever-increasing demand for compliance in both the telecom and financial services sectors, esp
June 24, 2021 | Interview
By: CNBC Africa Africa loses almost $10 billion a year, due only to illicit activities born of technological variants such as mobile phones or the Internet. Ironically, technology is also the most powerful medicine to heal the African economy. How do we find the balance? James Claude, CEO, Global Vo
June 15, 2021 | Digital article
By: Business Daily We have completed the first full financial year in the coronavirus pandemic (financial year 2020/2021) where governments have been forced to meet revenue targets and set agenda with the knowledge that there would inevitably be less income than in prior years. In this budget season
June 7, 2021 | Digital article
By The Standard From insurance fraud, tax fraud and pyramid schemes to the social engineering attacks and cybercrime we experience today, fraud is an issue that has plagued Kenya, and the African continent at large. African nations have been able to develop solutions and implement different measures
May 24, 2021 | Interview
By: Techbuild Africa With advances in the technology of software devices, counterfeit devices are on the rise and this has been deployed in telecommunication/ICT devices and software. Due to this development, there is a need to discuss issues around counterfeit software as it affects the economy as
May 13, 2021 | Digital article
By: Africa Tech The coronavirus pandemic caused a seismic shift globally and tested the ability of different companies to cope and transition into the new normal. It has further urged businesses and employees to take a step closer towards the digital workspace and those companies that are succeeding
April 29, 2021 | Digital article
By: Tech Build Africa Africa has for a long time looked to galvanise its strengths and capabilities to build a stronger and economically empowered continent. It is well known the resources that the continent possesses, with one of its greatest assets being it youthful population. The potential of a
April 29, 2021 | Digital article
By: Andrew Christian There hasn’t been much funding for African regtech startups. There isn’t much press either because sectors that aren’t getting the attention of investors are typically quiet. Now, however, there’s a new spur for not only regtechs but also govtechs operating in the contin
April 27, 2021 | Digital article
By: Tech Africa News. The telecommunication and posts regulatory authority (ARPT) of the Republic of Guinea and GVG announced their partnership for the deployment of a leading-edge mobile and digital ecosystem regulation platform in Guinea. The installation of this digital platform will begin on 1 J
April 21, 2021 | Digital article
By Carol Odero. Imagine a world without cash. Where every cent is swiped and money is this invisible thing no longer made out of paper, That is the future of Africa. The most elegant definition of a cashless society I found has to be “an economic concept where financial transactions are executed i
April 20, 2021 | Digital article
By Ventures Africa. Early April, the Republic of Guinea Regulation Authority for Post and Telecommunications (ARPT) and the company Global Voice Group (GVG) made their new partnership official. The goal is to improve network quality and security and make it even more inclusive on a national scale t
April 7, 2021 | Digital article
By: Tom Jackson. How tech companies are helping authorities operate more efficiently. Throughout Alan Knott Craig Jr’s career, he has taken in various telecoms and broadband companies, as well as failed chat app Mxit, but it is arguably from working with government on a free WiFi project where he
April 6, 2021 | Digital article
By: Africa Tech. As the global digital economy expands, and with Covid-19 changing the way we conduct business, Digital Identity is becoming increasingly important, especially given its impact on SDG target 16.9, which calls for “legal identity for all.” As public and private service providers m
March 29, 2021 | Digital article
By CIO East Africa. Since COVID-19 hit us hard a year ago, the world has never been the same again. One thing that rapidly changed is society’s approach towards a cashless economy. Are you ready for it? The Race Towards a Cashless Africa, a webinar, will be co-hosted by CIO East Africa and Glo
March 15, 2021 | Interview
By Soko Directory Team. Give a brief background of GVG and who they are. Global Voice Group, founded in 1998 and present in 11 countries, is a global provider of ICT and RegTech solutions for governments and regulatory bodies. GVG assists governments and authorities, through Big Data analytics, in t
February 22, 2021 | Digital article
As published on Khusoko. In today’s mobile-first society, the relevance of mobility data to governments and regulators cannot be understated. The world is moving towards the age of digitization and data is aptly referred to as the “king”, given the crucial role it plays in making informed deci
February 19, 2021 | Digital article
Published on: The Standard. Human interaction with the planet has caused many problems, including the degradation of biodiversity and the rapid onset of a planetary climate change emergency. Unless public and private sectors across the globe understand the associated risks and move toward a low carb
January 15, 2021 | Interview
By Charndré Emma Kippie on Topco Media. Last year’s Africa Tech CEO of the Year Award winner, James Claude of the Global Voice Group (GVG), is known for his stellar approach to prioritising people first when it comes to business, and for utilising technology for uplifting people in the workforce.
January 14, 2021 | Digital article
By Jenna Delport on IT News Africa. The Lesotho Communications Authority (LCA) and the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) have begun the implementation of a system to monitor national and international telecommunications traffic. The system is expected to help in
January 5, 2021 | News
Published in print, in The East African By Faustine Ngila. The East African region has experienced tremendous growth in broadband connectivity, owing to the landing of the undersea fibre optic cables along the coast, with the result being a reduction in prices for higher internet speeds. That has be
January 5, 2021 | Digital article
By Sid Chudasama on CIO East Africa. Cyber security has taken its place at the top of every organizations priority list. Laurent Sarr, Director of Technology at GVG, walks us through just how critical cyber security is for a digitally inclusive ecosystem. Would you be able to recognize an email trai
December 16, 2020 | Interview
Published on Kapital Afrik. By leveraging technological innovation and Big data, Africa’s economy has remained resilient in the face of the Covid-19 pandemic, while driving an inclusive economy for its citizens. To ensure sustainability of the continent’s initiatives, digital monitoring, tax tra
November 26, 2020 | Digital article
By Daryl Bhana, featured on the Mail & Guardian. Cybercrime is an issue that has plagued South Africa for many years, with the scale increasing significantly during the Covid-19 pandemic. The cyber exposure index ranks South Africa sixth on the list of most-targeted countries for cyberattacks.
November 23, 2020 | Digital article
By Bulawayo24. THE country will soon put a cutting-edge system that will effectively monitor telecommunications traffic as the Postal and Telecommunications Regulatory Authority (Potraz), edges closer to complete its infrastructure improvement plans. Potraz announced in June that it intended to laun
October 26, 2020 | Digital article
By: Alex Malanga – The Citizen. Dar es Salaam. A global RegTech firm (which deals with the management of regulatory processes within the financial industry through technology) has implemented its mobile money compliance platform in Tanzania in deliberate efforts to further strengthen the secur
October 7, 2020 | Digital article
From: IT Web. Technological innovation, and often that which is digitally-enabled, is underpinning the extraordinary pace of advancement globally, and no industry is immune to the disruptive forces. A relatable example has been the disruption of many long-standing blue-chip consumer brands, through
September 28, 2020 | Interview
By: The News Peak. JAMES CLAUDE is the Chief Executive Officer of Global Voice Group (GVG), a provider of IT solutions to governments and regulatory authorities. He spoke to VICTOR GBONEGUN on the challenges of technology development in Nigeria and in other African countries, as well as the impact
August 26, 2020 | Digital article
GVG’s X Stream solution has made the news! AfricaNews have included the official video of GVG’s X Stream solution in their newscast. X Stream is a leading-edge digital platform that monitors all digital transactions, including remittances and mobile money payments. X Stream was developed specifi
August 20, 2020 | Digital article
Written by Albert Savana. With 469 million mobile money users throughout the continent, including more than 50 million new accounts created in 2019, Africa is the world’s most dynamic region in terms of mobile money transactions. In 2019, the sub-Saharan region recorded a total of 23.8 billion mob
August 3, 2020 | Digital article
By FAUSTINE NGILA on Daily Nation. As African airlines get back to international skies this month for the first time since March, their commitment towards minimizing the possibility of an upsurge in Covid-19 infections will be critical in jump starting the air travel business. To help manage the unc
July 23, 2020 | Digital article
Published on Ecofin Agency. The Covid pandemic, from which Africa is far from emerging, has once again brought to light the importance and usefulness of mobility data analysis. The absence of accurate data location in certain geographies has been a decisive challenge in the context of the government
July 20, 2020 | Interview
Posted By: ITEdgeNews “We Transform Identified Data Into Pseudonymized Then Anonymized Ones” – GVG’s Raul Vahisalu While governments are increasingly using mobile location data to curb the spread of Covid-19, tracking raises questions in terms of data protection and anonymization. VP
June 9, 2020 | Digital article
From: Biztech Africa Article by: Raul Vahisalu, VP of Technology at Global Voice Group Remittances represent over 20% of the GDP of emerging countries. For a growing number of these countries, they are the largest source of external financing, according to the World Bank. They are even considered as
June 8, 2020 | Digital article
Article by: LAURENT SARR. In the context of Africa’s digital transformation, the next generations must be trained in the future professional requirements induced by the Fourth Industrial Revolution – for which the continent is ill-prepared, in the absence of a strategic plan and clear fr
May 18, 2020 | Digital article
Published on ITU. Before the current crisis, the 2020 growth estimate for the African continent was 3.9%, according to McKinsey & Company. However, the loss of lives and livelihoods caused by the COVID-19 pandemic is expected to turn this positive growth into an unprecedented negative 1.1% accor
May 4, 2020 | Digital article
Published By Digital Business Africa. Real-time access to mobility data to understand and forecast COVID-19 spread trajectories is crucial for effective action and decision-making. Global Voice Group, a leading provider of IT solutions for governments and regulatory authorities, assists governments
March 31, 2020 | Digital article
Article from Ecofin Agency. In times of uncertainty, data is certainly one of the levers to press. Over the past weeks, as a result of this unprecedented global pandemic, nations are making strategic decisions to protect their citizens, strengthen their health system’s resource allocation and ensu
March 16, 2020 | Digital article
Article by Laurent Mbakoa, IT News Africa. In a digital environment complexified by the convergence between mobile services and the Internet, States face increasing risks in terms of digital security. Cyberattacks, identity theft, viruses, piracy, fake news… Confronted with a long list of threats
February 17, 2020 | Digital article
Published on: Igihe, by Daryl Bhana, Vice President Global Operations & Strategy of GVG. Today the digital revolution is reshuffling the cards of the traditional economic model. Dematerialized transactions are becoming the new normal. This is evidenced for remittances in sub-Saharan Africa where
February 13, 2020 | Interview
Published by Chris Tredger in ITWeb Africa. Governments and regulatory bodies in Africa are increasing their levels of investment in ICT, making technology the cornerstone of their development strategies. Moreover, there is renewed interest in creating the best environment for tech implementations t
December 18, 2019 | Digital article
By: Connecting Africa. Digital technologies have brought about profound changes in the way in which we interact and consume – and generally live – on a global scale. Their potential for improving all aspects of society is such that governments have become increasingly interested in the implement
December 16, 2019 | Interview
By: How We Made It In Africa 1. What part of your job keeps you awake at night? Fortunately, I am not a long sleeper by nature. However, as the head of a growing international company operating in different countries around the world, I certainly do have a hectic travelling schedule. The benefit of
December 9, 2019 | Interview
By: TMT Finance. James Claude, CEO at Global Voice Group (GVG), talks to Kezia Joseph, Editor, Tech Finance, about smart city investment across Africa, who is leading the sector and what new initiatives and technologies are necessary to drive this sector, dubbed the ‘next industrial revolution’.
October 28, 2019 | Digital article
By: Telecom Drive. Over the last years, telecommunications services have been experiencing a rapid growth throughout Africa. However, this high penetration was accompanied by the parallel emergence of new fraud modalities. According to the latest data from the Sierra Leonean National Telecommunicati
June 20, 2019 | Digital article
By: Ecofin Agency. For nations to become digital, the first step is to provide every citizen, institution, company and government with the possibility of having an active participation in the digital economy and in developing digitally-driven social interactions. Over the past months, Kenya has take
May 13, 2019 | Interview
Published on: New Vision. Interview with James Claude: We have one goal, which is to allow regulators to defend their prerogatives. What are the learnings from GVG’s actions in Africa, where the firm has been operating since its creation? Following the telecoms liberalization in the 2000s, G
May 1, 2019 | Digital article
By: Telecom Tech Outlook. As the telecom sector increasingly facilitates digitization, governments and regulators must replace their old paper-based approach to stay on par with today’s evolving landscape. With the digitization of governance and regulation at the core of its business, Global Voice
