Expertise > Network Problems Management
Managing Network Problems
Real-time monitoring application

Global Voice Group's traffic supervision platform includes a highly secure web application for the real-time monitoring of telecommunications networks. This tool makes it possible to visualize each channel and to simultaneously monitor the evolution of connections, from the dialing of a number to the release of the circuit.

Our real-time network monitoring application detects potential problems as they arise, thus ensuring a quicker, more efficient resolution.

Incident management and intervention monitoring platform

Our incident management and intervention monitoring platform is the logical and essential complement to our telecommunications network supervision tools. This tool allows regulators and operators to exchange information, report problems, and send requests to the relevant departments. Our management and monitoring platform:

  • optimizes communication between the various stakeholders;
  • includes alert functions to ensure quick interventions;
  • rationalizes the escalation and task assignment processes;
  • reduces response time to a minimum.