Global Voice Group was founded in 1998 and initially offered Carrier services which enabled the historic land-line operators to manage their international traffic in a consistent and profitable manner.  This activity - carried out for over ten years all over Africa and the world - allowed Global Voice Group to build up its expertise in the Telecommunications sector in general and more specifically in that of international telephonic traffic.


After ten busy years working with the historic operators and rising to the challenges faced by the African Telecoms Regulatory Authorities, Global Voice Group refocused its activities in order to become the Regulators’ technical partner.

By putting turn-key solutions – adapted to their specific needs – at the disposal of the Regulators, Global Voice Group has in effect helped to raise standards on technical and technological level.   Global Voice Group supplies the following solutions to the Regulators enabling them to:

•    Supervise and control their international traffic in real-time, 


•    Manage the interconnections bordering their countries


•    Provide to local operators, additional revenue on international incoming calls as well as, to Government, substantial revenue on their international gateways


•   Fight the phenomenon of by-pass on grey routes in an efficient manner.

These solutions supplied by Global Voice Group have furthermore contributed towards providing telephone users with the highest possible levels in Quality of Service.

For over 12 years Global Voice Group has been present in Africa and the group continues to expand its coverage of the continent by strengthening its win-win partnerships with both Governments and Regulators.


Since 1998, Global Voice Group’s innovative systems, processes and business models have made the group one of the leading group in the Telecommunications sector in Africa.  Global Voice Group has during this time supplied Regulators and telephonic operators all over the continent with innovative and modern solutions.
Today, thanks to the experience acquired in the interconnections sector during its successful 12 year presence in Africa, Global Voice Group has set up a platform for Regulators enabling them to monitor their national and international traffic to the benefit of their countries.

At present Global Voice Group proposes the following four solutions :

•    IMS™: Interconnection Management System 


•    IBCS™: Interconnection Border Control System 


•    RAS™:  Revenue Assurance Solution 


•    IGAP™: International Gateway Assistance Program


We constantly seek to exceed the expectations of our clients by bringing them the highest levels in service excellence.  As a leading supplier of management solutions aiming at improving quality, security and productivity whilst reducing risk levels, we help our clients to navigate in a world which is ever more regulated.   

Our independent services add considerable value to the operations of our clients and ensure the sustainability of their activities.


With its Africa’s head-office in South Africa, Global Voice Group has more than 8 offices and laboratories across the World.  Recognised world-wide as a reference for quality and integrity, our group employs more than 250 staff-members of more than 20 different nationalities.