Global Voice Group is the recipient of the 2014 Frost & Sullivan Best Practice Award for its outstanding innovation in telecoms management technologies.
We have a proven track record when it comes to the delivery of fiscal and telecom governance technologies to the governments of emerging countries.
Our fraud management system has enabled the detection and disconnection of hundreds of thousands of fraudulent lines in each of the countries in which our solutions have been implemented. Fraud drains away revenues due to the government.
We have provided the workforce of our clients with hundreds of basic and advanced training sessions in the context of our technology and knowledge transfer programmes. The purpose of this is to ensure that the staff in charge of operating our systems have all the skills and know-how they need to do so efficiently and effectively.
We have contributed to the dismantlement of clandestine operators that were adversely affecting the revenue of the legitimate local operators.
Global Voice Group empowers emerging countries in a way that goes beyond technological advancement. We aim to empower these countries financially by enabling them to harness the potential of the telecoms sector, with a view to securing much-needed funds for development purposes, thus reducing the government’s reliance on foreign aid. Haiti, for instance, is able to contribute US$40 million every year to its National Education Programme by leveraging international incoming calls. In this way 1.4 million needy children go to school free of charge and receive the best start in life – quality education.
Former Director General, ARPT, Guinea-Conakry
“The government and the regulation agency of the Republic of Guinea have contracted the services of the international company Global Voice Group S.A. in March 2009, with a view to implementing a comprehensive international interconnection and gateway management solution. From the launch of the project to the installation of the infrastructures, via the training of staff, we have been highly satisfied with the unique skills and exemplary professionalism of Global voice Group S.A.”
Dr. Ally Yahaya Simba
Former Director General, TCRA, Tanzania
“The successful installation and implementation of the Telecommunication Traffic Monitoring System [provided by GVG] is not only a revolution but also one of the greatest achievements to the country’s communication Sector.”
Director General, ARPCE, Congo-Brazzaville
“Since 2009, we have forged a fruitful partnership with [GVG]. We highly appreciate the remarkable results that we achieved so far together.”
Maj. François Regis Gatarayiha
Former Director General, RURA, Rwanda
”The [International Gateway Traffic Verification System provided by GVG] was implemented in just two months from the contract signature and was characterized by satisfactory professionalism and continuous support and training of our technical staff to ensure a smooth skills transfer."
The Tanzania Communications Regulatory Authority (TCRA) was looking to implement a telecommunication traffic monitoring system with a view to:
- ensuring regulatory transparency and a high level of quality of service within the national telecommunications sector,
- managing telecom fraud,
- generating additional revenue for both the operators and the government,
- monitoring mobile money transactions and
- identifying the terminals in use in the country.
The TCRA found in GVG a trustworthy and efficient technical partner in the context of this project. GVG implemented the Telecommunications Traffic Monitoring System (TTMS) in Tanzania as per the requirements of the TCRA. The traffic monitoring, quality of service, fraud management and revenue assurance components are up and running and have already proved to be a major asset for the TCRA. So far, the system has yielded substantial additional revenue for the government and has made it possible to dismantle a number of fraudulent networks. The mobile money monitoring and equipment identity registry are currently being deployed. By implementing the TTMS in Tanzania, GVG helped the TCRA not only to achieve its objective of bringing transparency and control to the national telecommunications sector, but also to fulfil its vision of being a world-class communications regulator.